CAMP TANAMAKOON - ACCESSIBILITY PLAN

2014 Camp Tanamakoon Multi Year Accessibility Plan - Click Here

Accessibility Policy
Effective: January 1, 2012 Tanamakoon is committed to providing people with disabilities the same level of care and dignity as all campers and staff, and as is reasonably possible, to provide the same opportunity to access our services.

Referencing Bodies & Resources
Accessibility Standards for Customer Service, Ontario Regulation 429/07
Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
Accessibility for Customer Service: Training Resource Feb 2009
Accessibility for Customer Service: Employer Handbook April 2009
Ontario Human Rights Code
Tanamakoon Policy and Procedures
AODA Webinar training June 2012

Mission
Camp Tanamakoon is dedicated to the highest standards of safety and preserves traditional camp values while promoting the self esteem of our campers. Tanamakoon teaches respect for others as well as our natural surroundings and provides an experience that translates to a lifelong awareness of these values. Tanamakoon is committed to fulfilling its mission in a way that ensures our camp is accessible to all persons. However, Tanamakoon’s rugged terrain and some of the programs on this terrain may limit safe accessibility for all types of disabilities. We are committed to realistically assisting those in need within our limitations. Parents are encouraged to contact us to discuss our site and program prior to registration.

Providing Services for all people
Tanamakoon is committed to providing excellent experiences for all campers and staff including campers and staff with disabilities.

Communication:
We will communicate with people in ways that take into account their disability. We will train staff on how to interact with people with various types of disabilities. All documents required by the Accessibility Standards for Customer Service are available upon request.

Assistive Devices:
We will ensure that staff are familiar with various assistive devices that maybe used by campers. Parents will have discussed the limitations of terrain and program implications prior to arrival.

Service Animals:
We welcome people with disabilities and their service animals. Service animals are allowed on camp property and in spaces that are open to the public. The camp Directors and Health Care staff will have discussed the implications of service animals and resulting logistics with the family and any campers and staff that may be affected by having the animals on site.

Support Persons:
Support workers attending a camp session with a camper will be charged the full camp fee School Groups: Support workers will be charged at the rate of an adult supervisor

Notice of temporary disruption:
Tanamakoon is committed to informing camper families if there is a disruption of service that affects accessibility. If a disruption occurs while a camper is attending camp then the disruption will be communicated immediately to our maintenance department and appropriate actions taken.

Training for staff:
All Tanamakoon staff will be trained to properly assist campers with disabilities. This training will take place during pre camp training and be delivered by Directors, Senior Staff and Health Care individuals. Tanamakoon will work to eliminate any barriers that may affect full participation of campers with disabilities.
Training will involve the use of devices, support and interaction with the camper and animals and any other item that will affect their safety and comfort while at camp. Tanamakoon will make office staff familiar with phone technology intended for people with disabilities. We will offer to communicate with parents in a method that is suitable to meet their needs. Tanamakoon will commit to having a staff member trained on any webinar provided by AODA

Feedback process
Feedback can be provided in person, by telephone, in writing or by email, to the attention of the Camp Directors. Camper families can expect to hear back within two weeks time regarding any concerns.

In person or by regular mail:
132 Reynolds St, Oakville, Ontario L6J 3K5
Phone: 905-338-9464 or 705-633-5541
Fax: 905-338-3039
Email: info@tanamakoon.com